On 20th August I paid Kugoo over 2500 iUS dollars for 10 scooters to help a poor homeless friend in London start a business. Kugoo have not delivered the scooters – it looks very much like Kugoos Directors are running a large scale fraud. They will be under investigation very soon by European authorities. They will very soon be featured in a lot of European newspapers. Do NOT give them an money in advance for anything …,
We brought the M4 & M4 pro. Both came with faulty parts which if missed could have caused a serious accident.
No after sales service. Disgusting!!!!
Didn’t receive lock lever and folding hook. I emailed them but i only received one email back asking me to send pictures. How can i send picture if the part not attached. I emailed pictures but they don’t respond.
POOR POOR POOR AFTER SALES SERVICE. NO WARRANTY!
Just received my husband’s Kugoo M4 but no English fitting instructions.